Frequently Asked Questions

As someone with a cybersecurity background, I can confidently say that choosing custom code over WordPress offers several significant advantages. First, custom-coded websites enhance security by eliminating databases and backends, reducing vulnerabilities and minimizing the risk of attacks. This means there are no entry points for hackers. Additionally, custom code is optimized for performance, resulting in faster load times and a better user experience. Maintenance is simplified, as my sites do not rely on plugins or require constant updates, saving time and costs. Furthermore, custom code allows for greater customization, enabling tailored solutions that meet specific needs without the limitations of pre-built themes. Lastly, by avoiding unnecessary plugins, my websites remain lightweight and efficient, ensuring optimal performance. Overall, my approach prioritizes security, speed, and customization, providing a robust online presence without the headaches often associated with WordPress.

Yes, SEO is included in the package price. I believe in providing comprehensive solutions that enhance your online visibility and drive results

The typical project timeline ranges from 2 to 4 weeks, depending on the complexity and specific requirements of your project. I prioritize quality and communication throughout the process to ensure that I meet your needs and deliver exceptional results on time.

No, the website is tied to the subscription service, and cancellation means you will no longer have access to it. However, you will retain ownership of your domain.

Yes, subscriptions are ongoing. After the initial 6 months, you will continue to pay monthly. I prefer clients to stay for a long-term partnership to ensure financial viability, as the website will generate over $147 a month in value, effectively covering its cost.

Yes, I offer live chat integration on the website to enhance customer engagement and support. This feature allows you to interact with visitors in real-time, addressing their questions and concerns promptly. Implementing live chat can significantly improve user experience and increase conversion rates.

To request edits for your site, simply fill out the contact form or send email tocontact@staticux.com. Provide the details of the changes you’d like to make, and I will get back to you promptly to discuss your requests.

If you cancel after the initial 6 months and want to come back, you will need to enter into a new 12-month contract.

We offer a 1 week grace period for bank payments. After that, a $27 late fee applies. If multiple payments remain unpaid for subscription clients, I may terminate the contract, and the client will owe the full website cost. While I aim to be understanding, I must take action if there’s no communication about overdue payments.

All payments for my services are accepted via direct bank transfer. This method helps minimize processing fees and ensures a smoother transaction for both subscriptions and lump sum projects. Please reach out for the necessary bank details to complete your payment.

When you enter into a contract, whether it's a lump sum or a subscription, if I'm unable to create a design that fully satisfies you and you decide not to proceed, I will refund your initial payment. However, once the development of the site begins, you will be required to pay for the work that has been completed.

The subscription lasts for a minimum of 6 months and then switches to a month-to-month plan. You can cancel anytime after the first year. Please note that if you cancel, you will not keep the website. The subscription lasts for a minimum of 6 months and then moves to a month-to-month plan. You can cancel anytime after the first year. Please note that if you cancel, you won't retain the website, as this is essential for my business sustainability.